Return & Refund Policy

Return & Refund Policy – Happy Roots

  • Eligibility: Products must be unused, in original packaging, and returned within 2 Day.

  • Refund Process: Refunds are processed within 3-4 hours after inspection.

  • Exchanges: Customers may request exchanges for eligible products.

  • Damaged/Defective Items: Contact us at happyrootslive@gmail.com with photos; replacements/refunds will be issued.

  • Non-Returnable Items: Customized products, perishable plants, or sale items.

  • Return Shipping Costs: Customers are responsible unless the product is defective.